WHAT WE DO
Mom On Wheels provides a secure and trustworthy
transport service for busy parents to book on-demand or scheduled rides for their children.
Our MomDrivers are rigorously vetted, committed to children and experienced carers.
Our service is a great help for busy parents who are not always available to take their children wherever they need to be.
Safe | Reliable | Affordable
WHY USE US?
The MoM Test | Why Should I Trust My Child With You?
“Why should I use MomOnWheels?”
“Why Would Any Parent Trust Their Child To A Ride Booking Service?”
Mom On Wheels is more than a ride booking service.
It is set up and run by a Mom who understands the anxieties parents face in handing over their children to caregivers; a Mom who understands the stress and hassle of managing conflicting work schedules and the commuting needs of children.
The pressures of work and commuting needs of children are stress factors which makes parents demand the highest of assurances when they are considering whom to entrust their children to. We understand this. The safety of children is our singular priority.
All our processes are designed to ensure that parents feel safe, comfortable
and 100% assured when they entrust their children into our care.
More than anyone else, we understand the anxieties and fears Parents face when it comes to the safety and welfare of their children. The safety of the children in our vehicles is paramount and non-negotiable.
Our Standards and Processes include;
We are always happy to hear from you if you have any other requirements or requests or simply require further clarifications.
Phone: 07715 659 242
Safe. Reliable. Affordable
Child Approved. Thoroughly Vetted. A Whole Lot Of Fun
"Cool & Funny"
Jake is our Head MomDriver.
He is a hit and firm favourite with our mini passengers – especially the “dudes” – because of his cool, calm demeanor and astounding knowledge of all things sports, cars and video games related!
“Pretty cool, ace, brilliant, are some of the words our mini passengers have used to describe Jake – and we agree!
Our parents love his calm protective and gentle persona and are assured their kids are in safe and very capable hands.
Jake loves music, reading, sports, travelling, hanging out with his mates, going to the gym, and is of course a great fan of raves and festivals!
He drives a Landrover Evoque / Mini Countryman and his very lucky mini passengers enjoy diverse conversations, yummy treats, and in-car entertainment during their rides.
"Chilled & Caring"
Toni is our Head MomDriver and founder of MomOnWheels.
With three very busy and active children with diverse and often conflicting schedules – she fully understands the pressures of managing work and the conflicting commuting needs of parents and their children.
She is fully vested in making MoM the premier children transport service in the UK.
She loves her three children to bits, loves shopping, travelling, walking on beaches, reading, watching movies, and singing and dancing to really loud music!
Toni drives a Range Rover / Mini Countryman and her lucky mini passengers enjoy yummy treats, and in-car entertainment during their rides.
"Gentle & Funny"
Raj is our Head MomDriver.
He is a Forensic Criminologist and has substantial experience with children as a Football Coach, Brother and Uncle to several lucky children.
Raj is a hit and firm favourite with our mini passengers – the dudes and princesses alike.
Extremely calm, very patient and very funny - our mini passengers regularly look forward to their Rides with Raj.
Our parents love his calm, protective and gentle persona and are assured their kids are in safe and very capable hands.
Raj loves music, reading, video games, sports, travelling, hanging out with his mates, going to the gym, and is of course a great fan of Manchester United!
He drives a Mini Countryman and his very lucky mini passengers enjoy diverse conversations, yummy treats, and in-car entertainment during their rides.
"Bubbly & Nurturing"
Suzy is one of our Head MomDrivers.
She has +10 years experience with children as a caregiver. She is a qualified Child Psychologist, Montessori Trained Educator, and OfSted Approved Childminder.
A very bubbly personality, infectious smile, funny and upbeat outlook to life makes her a hit with our little passengers.
Our Parents love Suzy because she is extremely experienced with children, adept at meeting all their needs and is ace at putting parents minds to rest.
Working part-time as a MomDriver is a natural progression for Suzy because she enjoys driving and taking her wards to different activities in London.
Suzy drives a Mini Clubman and loves football, Ice Hockey, Salsa and rock music! Her lucky mini passengers enjoy yummy treats, and in-car entertainment during their rides.
TERMS & CONDITIONS
Please read these Terms of Service (the “Terms”) carefully because they govern your use of the Service.
Mom On Wheels provides a platform to connect individuals registered with us, who are interested in obtaining transportation through the Service (“Rides”) for themselves alone or accompanied by any other individuals or for other individuals associated with their account (“Members”). We also make the Service available to individuals registered with Mom On Wheels who provide Rides to Members and
other passengers (“Drivers”). A Ride is each one-way transportation trip.
Section headings in these terms may refer to “User” “Members” and “Drivers” separately – in such instances, such sections will apply to you in your capacity as a “User”, “Member” or “Driver,” as applicable.
AGREEMENT TO TERMS
By using our Services, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Services.
CHANGES TO TERMS OR SERVICES
PLEASE NOTE THAT these Terms are subject to change by Mom On Wheels at its sole discretion at any time. When changes are made, we will make a new copy of the Terms available for your review. We will also update the “Last Updated” date at the top of these Terms. We will require you to provide consent to the updated Terms in a specified manner before further use of the Services are permitted. It is important that you review the Terms whenever we modify them because your continued use of the Services after such changes constitutes your acceptance of the modified Terms. If you do not agree to be bound by the modified Terms, then you cannot use the Services anymore and you must not use or access (or continue to access) the Service.
MoM PRIORITY SERVICES
The Priority Account is available for Parents who require a regular booking for a specific day, time, vehicle and MomDriver. The MoM Priority Account secures this and access is provided to MoM Branded or Approved Vehicles with our MomDrivers; Guaranteed Peak Period Booking; Access to our MoM Child-minding Service; Emergency Telephone Bookings; 10% Discount on bookings; and 20% Discount on Airport or Long Distance Rides. Our MoM Priority Account costs £25.00 per month payable via Direct Debit or £250.00 per annum.
You will be required to open a MoM Priority Account by completing an Account Opening Form. The form will request details of your child or children, the desired days and times to be booked, the regular addresses where you will require us to take them to, their favorite snacks, drinks, books, music, toys, games, etc. All these information is required to ensure we provide a warm, caring, relaxing experience for your child or children.
A Password will be required during the account opening process. This is to ensure the security of your child or children and will be required prior to handover between your children’s carer and the designated MomDriver. A picture will also be required to ensure easy identification.
The Ride Service is not limited to School Runs. It includes Rides to anywhere they need to be – Playdates, After School Clubs, Sports Clubs, Parties, Sleepovers, Airports for Unaccompanied Minor Trips etc. Please call 07715 659 242 | Email Support@mom-on-wheels.co.uk quoting the Account Number
On completion of the MoM Account opening processes, our Head MomDriver will carry out the First Ride to meet the family, the child or children, assess the route and traffic peculiarities and subsequently assign a MomDriver to your family. Mom on Wheels reserves the right to assign a MomDriver we believe will be best suited to the child or children. In some instances, especially when the child or children is/are very young, we will assign a MomDriver with a Driver Partner. This will ensure that the MomDriver is focused solely on looking after the child / children whilst the Driver Partner conducts the Ride.
MomDrivers without their own vehicles are paired with our fully vetted and highly experienced Driver Partners. Our Driver partners have undergone the same comprehensive and exhaustive background checks and successfully passed our screening processes. Driver partners will conduct the ride and the MomDriver will focus solely on caring for your child or children and ensuring their every needs are met during the Ride. Mom On Wheels reserves the right to pair MomDrivers without their own vehicles with Driving Partners and assign them to MoM Priority Account Members. This does not in any way detract from the quality of our services. On the contrary, the MomDriver is able to focus SOLELY on the Child or Children and ensure their every needs are met.
The MoM Priority Account Fee is payable monthly. The current rate is £25.00 per month. The Priority Account Fee covers the fixed cost of attracting, interviewing and reference checking sufficient MomDrivers to provide a reliable service and the variable cost of scheduling MomDrivers when required. This is subject to change without notice however existing accounts will remain at same rate until renewal. The service is invoiced monthly and payment is required in full prior to commencement of booked Rides. Once booked and paid for, the Rides must be taken on the booked days and times.
There is no refund on pre-booked Rides. Once booked and paid for, the Rides must be taken on the booked days and times. The assigned MomDriver is booked for the days and times that have been requested by the Parents and is unable to accept any bookings, either on demand or scheduled. This allows us to make sure MomDrivers are fairly compensated for the time they have committed to safely getting your child where they need to go. Changes to booked schedules must be requested at least 48 hours before the Ride. We cannot guarantee we can accommodate changes in schedules – that is Day and Time- of the booked ride. This is because the assigned MomDriver may not be available.
CANCELLATION OF SERVICES
Mom on Wheels will place a Priority Account on hold if i) The Priority Account Fees are not made; ii) The Monthly Ride fees are not paid; iii) The Account Holder rejects the assigned MomDriver and we are unable to assign another MomDriver. We will make every possible effort to resolve this satisfactorily by offering a variety of options. If none of these are accepted, the Account is put on hold until a final decision is arrived at. We will support you at every stage until you reach a decision that is acceptable to you. If your account is on hold, you will NOT be able to schedule rides, and we will not be able to carry out the reserved rides. It IS important that you respond to ALL our communication during this period. Failure to do so may result in termination of your account.
A. Entire Agreement
These Terms constitute the entire and exclusive understanding and agreement between Mom On Wheels and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Mom On Wheels and you regarding the Services and Content. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without Mom On Wheels’ prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Mom On Wheels may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Any notices or other communications provided by Mom On Wheels under these Terms, whether such notifications are required by law or are for marketing or other business related purposes, including those regarding modifications to these Terms, will be given: by Mom On Wheels (i) via email; (ii) by posting to the Services, including by posting to this Site, or (iii) written or hard copy notice, as determined by Mom On Wheels in our sole discretion. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Mom on Wheels’ failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Mom On Wheels. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
If you have any questions about these Terms or the Services, please contact Mom On Wheels at firstname.lastname@example.org.